1.If any defect is found (damaged/detective/wrong product) after opening the box inform “Proyozon Customer Relationship Management Dept.” (through Mail, Facebook inbox or Hotline (+88 09613828485) as soon as possible along with a picture or video proof.

  1. Return process must be initiated within 1-3 days of receiving the parcel.
  2. Product quality needs to be in original condition. Products must not be used, Worn, altered of washed.
  3. Box, Product hand tags, Level, polybags and original invoice must be returned along with the products.
  4. Exchange delivery cost Mayn’t be applicable.
  5. Return Policy are not be applicable for promotional offers.